AI platform that automates Trust & Safety operations…
Overview
Problem we are solving — Online marketplaces and digital platforms face massive volumes of fraud, abuse, and policy violations. While detection models flag risky activity, the real bottleneck is the manual investigation and decision-making process handled by Trust & Safety teams. Today these investigations are slow, expensive, and inconsistent, often requiring large teams to review cases manually while maintaining compliance with evolving regulations. Precognition Labs automates investigation workflows using AI, enabling Trust & Safety teams to review cases faster, maintain consistent decisions, and scale operations without proportional headcount growth.
Current traction — Precognition Labs recently completed a successful pilot with a large marketplace customer, automating ~90% of Trust & Safety investigation workflows while maintaining expected decision accuracy. We are currently in advanced discussions to convert this pilot into an enterprise contract (~$250K ACV). Additional traction: Graduated from Antler Accelerator, raising $200K in November 2025 $300K additional capital committed in the upcoming round Two additional pilot customers launching in March Growing enterprise sales pipeline with multiple marketplace platforms Our focus now is scaling pilots into production deployments with enterprise Trust & Safety teams.
Founder: Xiuduan Fang · LinkedIn: https://www.linkedin.com/in/xiuduan-fang/
Challenge
Online marketplaces and digital platforms face massive volumes of fraud, abuse, and policy violations. While detection models flag risky activity, the real bottleneck is the manual investigation and decision-making process handled by Trust & Safety teams. Today these investigations are slow, expensive, and inconsistent, often requiring large teams to review cases manually while maintaining compliance with evolving regulations. Precognition Labs automates investigation workflows using AI, enabling Trust & Safety teams to review cases faster, maintain consistent decisions, and scale operations without proportional headcount growth.
Investment
Discovery
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